Conversational AI

Transform customer service with Conversational AI—intelligent agents for phone, chat, and email.

AI-Driven QA, VoC & WFM

Automated quality monitoring & smart forecasting and scheduling for seamless support operations

AI Automation

A platform to accelerate the development and deployment of AI-driven solutions.

AI For Support Operations. Elevate Experience, Maximize Efficiency.

In the AI era, support operations demand high standards for both human and AI interactions. Our platform provides unified oversight across forecasting, sentiment analysis, VoC, and AI agents—ensuring consistent, quality support.

In the AI era, support operations demand high standards for both human and AI interactions. Our platform provides unified oversight across forecasting, sentiment analysis, VoC, and AI agents—ensuring consistent, quality support.

What we do

Oversai is a technology and services company specializing in optimizing operations and processes.

We develop technology and offer personalized services that enhance decision-making and process efficiency.

Services

Custom App Development -> Oversai Apps

Quality auditing

Dashboards

Real-time alerting

Scheduling

Forecasting

Operational apps

Custom Data Integration -> Oversai ETL

CRMs

ERPs

Homegrown

Datawarehouses

Databases

Unstructured data

Custom Reports -> Oversai Analytics

Business intelligence

Tailored reports

Geospatial reports

AI/Automation -> Oversai AI Automation

ML Models

LLMs integration

AI logic

Process automation

Custom App Development -> Oversai Apps

Quality auditing

Dashboards

Real-time alerting

Scheduling

Forecasting

Operational apps

Custom Data Integration -> Oversai ETL

CRMs

ERPs

Homegrown

Datawarehouses

Databases

Unstructured data

Custom Reports -> Oversai Analytics

Business intelligence

Tailored reports

Geospatial reports

AI/Automation -> Oversai AI Automation

ML Models

LLMs integration

AI logic

Process automation

Custom App Development -> Oversai Apps

Quality auditing

Dashboards

Real-time alerting

Scheduling

Forecasting

Operational apps

Custom Data Integration -> Oversai ETL

CRMs

ERPs

Homegrown

Datawarehouses

Databases

Unstructured data

Custom Reports -> Oversai Analytics

Business intelligence

Tailored reports

Geospatial reports

AI/Automation -> Oversai AI Automation

ML Models

LLMs integration

AI logic

Process automation

Our Mission

To empower operations teams to win with better decision-making.