Oversai App

Quality Assurance

Description

Audit 100% of interactions & processes

Quality Assurance

Free up your QA team from manual work. Let Oversai evaluate 100% of conversations and discover actionable insights to improve your operation and CSAT.

Replaces

MaestroQA Scorebuddy Evaluagent Playvox Klaus Kaizo

Oversai redefines operations quality assurance with a seamless, intuitive application built to streamline your workflow and elevate your experience. Say goodbye to: - Inefficient processes - Time-consuming evaluations - Switching between multiple apps Uninformative “not much to say” reports Embrace the power of Oversai Auditing: Effortless Integration: Oversai seamlessly connects to your CRM, keeping everything conveniently centralized. 100% Coverage, Powered by AI: Evaluate all your customer interactions for a complete picture of your support performance. AI-Powered Insights: Gain objective evaluations with AI-generated metrics, ensuring unbiased analysis. Dynamic Workflows: Distribute tasks flexibly between AI and human analysts for optimal efficiency. Clear & Actionable Reports with Tailored Insights: Generate clear and actionable reports tailored to your specific needs, empowering informed.