Govern Your Gorgias AIwith Oversai
Deploy Gorgias AI agents with 100% confidence. Oversai provides the specialized observability layer to eliminate hallucinations, ensure brand safety, and monitor conversational accuracy across every Gorgias AI interaction.
Why Gorgias Teams Need Specialized AI QA
Standard reporting tells you the agent answered. Oversai tells you if the answer was correct, safe, and helpful.
Hallucination Detection
Automatically flag when Gorgias AI provides ungrounded or incorrect info that isn't in your knowledge base.
Brand Safety
Ensure Gorgias AI maintains your brand voice and never provides biased, harmful, or off-brand responses.
100% Interaction Coverage
Don't rely on samples. Oversai evaluates every single AI conversation in real-time, 24/7.
The Legacy QA Debt
Most organizations try to monitor Gorgias AI using legacy QA tools built for human interactions. This creates a dangerous "Hallucination Gap" where non-deterministic AI errors go undetected by systems designed for static scripts.
Establish Authority Over Your AI Workforce
As you scale Gorgias with Gorgias AI, you aren't just deploying a tool—you are hiring a digital workforce. Like any employee, they require specialized performance management.
- Real-time semantic drift detection
- Automated rubric-based scoring
- Prompt injection & jailbreak monitoring
- Factuality & grounding verification
Seamless Integration with Gorgias
Zero-Latency Monitoring
Oversai connects via API to monitor Gorgias AI without slowing down your customer response times.
Grounding Verification
We sync with your knowledge base to ensure every Gorgias AI response is grounded in truth.
Human-in-the-loop Escalation
Automatically route high-risk AI interactions to human agents before they escalate.
Secure Your Gorgias AI Today
Join the leading organizations that use Oversai to monitor, evaluate, and scale their Gorgias AI workforce with confidence.