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Pricing

Usage-based pricing. Pay only for what you use.

Quality & Voice of Customer

Analyze 100% of customer interactions to identify issues before they escalate, improving satisfaction scores by 85% with actionable quality insights.

$500per month
•Quality management dashboard
•Customer interaction analytics
•Unlimited users
•Custom reporting

Usage-based pricing

$0.075
per interaction
AI Process
$0.075
per interaction
AI Metrics
$0.075
per interaction
AI Sentiment
$0.035
per interaction
Knowledge Base context
$1
per hour
Transcription
$15
per user monitored
Human in the Loop
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Observability

Centralize KPIs and metrics from all your systems in one unified dashboard. Monitor performance in real-time with custom alerts and action components that automatically respond to critical events.

$0.03per interaction monitored
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Omnichannel AI Agents

Automate 80% of customer inquiries while reducing support costs by 70% with AI agents that deliver human-like conversations across every channel.

•AI-powered responses across web, mobile, social, and voice channels
•Natural language understanding for complex customer inquiries
•Personalized interactions based on customer history and preferences
•Seamless handoff to human agents when needed

Usage-based pricing

$0.04
per message
WhatsApp
$0.39
per minute
Voice
$0.15
per task
Task
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OI Platform

A data platform with workflows to power automations. Deploy custom operational solutions 90% faster with no-code tools that transform your data into automated workflows and intelligent applications.

$500per month
Data Pipeline
•ETL integrations
•Unified data integration
•Real-time data processing
AI Logic
•Custom AI model deployment
•Business rule management
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Omnichannel

Unify all customer touchpoints in one intelligent workspace.

$20per seat / month
•Unified inbox for all channels
•Complete customer interaction history
•AI-powered response suggestions
•Real-time collaboration tools

Add-ons

Live Translation multiple languages
$5
per seat / month
Voice add-on (CCaaS)
Outbound minutes charges apply on demand
$10
per seat / month
Learn more

FAQ

How does usage-based pricing work?

You pay per interaction for AI Process, Metrics, and Sentiment analysis. Other services are priced per employee or per month. You only pay for what you use.

Is there a minimum commitment?

Most services require a platform fee of $500/month for core infrastructure. Beyond that, you only pay for specific features and volumes you use.

How is billing handled?

Usage is calculated monthly. We provide detailed analytics on your dashboard and send a comprehensive invoice at the end of each billing cycle.

Can I combine different AI services?

Yes, our platform is modular. You can use any combination of AI services based on your needs.

Get started

Qualified businesses can apply for $500 in credits.