Pricing
Usage-based pricing. Pay only for what you use.
Resource
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Quality & Voice of Customer
Analyze 100% of human and AI agent interactions to identify issues before they escalate, improving satisfaction scores by 85% with actionable quality insights.
Usage-based pricing
Observability
Centralize KPIs, QA performance, and VoC insights in one unified dashboard. Real-time alerts and automated actions transform quality assurance and customer feedback into actionable intelligence.
Real-time Triaging
Automatically classify, prioritize, and route incoming interactions in real time. Ensure every conversation reaches the right team instantly—reducing handle time and improving first-contact resolution.
System of Action
System of Action pricing adds governed task execution on top of the oversight and intelligence layers. It starts at $250 per month, adds $0.99 per Task, and scales depending on monthly task volume, workflow depth, and governance requirements.
FAQ
How does usage-based pricing work?
You pay per interaction for AI Process, Metrics, and Sentiment analysis. Other services are priced per employee or per month. You only pay for what you use.
Is there a minimum commitment?
Most services require a platform fee of $500/month for core infrastructure. Beyond that, you only pay for specific features and volumes you use.
How is billing handled?
Usage is calculated monthly. We provide detailed analytics on your dashboard and send a comprehensive invoice at the end of each billing cycle.
Can I combine different AI services?
Yes, our platform is modular. You can use any combination of AI services based on your needs.
What is System of Action?
System of Action turns Oversai signals into assigned, governed work. It creates Tasks from alerts, quality exceptions, customer risk, VoC themes, and escalation signals so teams can move from detection to resolution.
How is System of Action priced?
System of Action starts at $250 per month and adds $0.99 per Task. Pricing scales with monthly task volume, workflow depth, and governance requirements.
Are System of Action features included in Enterprise?
Yes. Enterprise includes all Oversai features across Control Tower, Intelligence Funnel, and System of Action. Pricing changes with usage and task volume, not by locking core features behind separate tiers.