Real Impact, Real Results
Discover how organizations are transforming their operations and achieving measurable business outcomes with Oversai.
93%
Customer Satisfaction
45%
Average Time Savings
3.2x
Average ROI
Featured Case Studies
Detailed insights into how our customers have achieved transformational results with Oversai.
How Fondeadora Reduced QA Time by 73% While Improving Customer Satisfaction by 2.4 Points
How Fondeadora, one of Mexico's leading digital banks with over 1 million users, optimized quality assurance and automated VoC analysis with Oversai's AI-powered platform.
73%
Reduction in QA Time
2.4 pts
CSAT Improvement
1M+
Users Served
How Fintech ID Finance Achieved 150% more QA sample with Oversai
ID Finance digitized and automated quality auditing and operations analysis across its collections and customer service teams—achieving 120% greater QA coverage and accelerating insight delivery for faster, more effective decision-making.
150%
Increase in Audited Interactions
50%
Reduction in Manual QA Effort
85%
Agents Exceeding Score Goal
How TeamWhale Scaled QA Efficiency 6x, Moving from Playvox to AI-First Quality
TeamWhale, a Belgrade-based, outsourced multilingual customer service provider, moved from legacy QA to Oversai's AI-powered AutoQA + Manual QA workflow, expanding coverage across every conversation and uncovering insights that were previously invisible.
6x
QA Coverage Increase
300
Evaluations Per Agent
10%
Time Reduction
Transforming and Innovating the CX Quality Process at BIA Energy
How Colombia's leading energy company automated their customer support quality processes, achieving 80% reduction in QA time and 100% automated reporting.
80%
QA Time Reduction
100%
Automated Reporting
80%
Cost Savings
Transforming Customer Support Operations with Real-Time Analytics at Jüsto
How Latin America's leading online grocery platform automated their customer support analytics and KPI tracking across Mexico, Peru, and Brazil.
100%
Manual Data Collection Eliminated
80%
Process Time Reduction
60%
Cost Savings
Improving Customer Service with AI-Driven Insights at ETEX Group
Discover how a global building materials leader transformed their WhatsApp customer service operations across Latin America with AI-powered analytics.
100%
Interactions Analyzed
100%
QA Automation
10+
Process Automation Opportunities
How Absolute Collagen Automated QA and Transformed Customer Experience
Learn how Absolute Collagen, a leader in beauty and wellness, transformed their customer service operations by automating quality assurance processes.
100%
QA Coverage
40%
Feedback Loop Improvement
90%
Manual QA Time Saved
Transforming Quality Processes and Interaction Analysis at Solu
How Solu, a leading provider of customer service solutions in Latin America, optimized quality processes and gained actionable insights using AI while maintaining human control and regulatory compliance.
129.7%
Increase in Evaluations
3,000+
Interactions/Month
96%
Sample Size Increase
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Join the ranks of organizations that have achieved remarkable results with Oversai. Our team is ready to help you identify opportunities and build a tailored solution.