Impact Stories
Discover how industry leaders are transforming their operations with AI-powered augmentation
How Absolute Collagen Automated QA and Transformed Customer Experience with Oversai
Absolute Collagen
How a leader in beauty and wellness transformed their customer service operations by automating quality assurance processes, achieving 40% faster feedback loops and significant quality improvements.
Improving Customer Service with AI-Driven Insights
ETEX Group
How a global building materials leader transformed their WhatsApp customer service operations across Latin America with AI-powered analytics and process optimization.
Transforming and Innovating the CX Quality Process
BIA Energy
How Colombia's leading energy company automated their customer support quality processes, achieving 80% reduction in QA time and 100% automated reporting.
Transforming Customer Support Operations with Real-Time Analytics
Jüsto
How Latin America's leading online grocery platform automated their customer support analytics and KPI tracking across Mexico, Peru, and Brazil.