Migrate from MaestroQA to Oversai
Complete step-by-step guide to migrating from MaestroQA to Oversai. Get 100% interaction coverage, real-time AI analysis, and integrated VoC analytics.
AI Insight Summary
Migrate from MaestroQA to Oversai in 3-7 days. Export MaestroQA data, integrate Oversai with your contact center, configure evaluation criteria, import historical data, and train your team. Get 100% coverage and real-time analysis.
- Migration takes 3-7 days with expert onboarding support
- Import historical QA data from MaestroQA
- Get 100% interaction coverage vs sample-based QA
- Real-time AI analysis vs batch processing delays
- Integrated VoC analytics included
Why Migrate from MaestroQA?
Oversai Advantages
- ✓ 100% interaction coverage
- ✓ Real-time AI analysis
- ✓ AI agent monitoring
- ✓ Integrated VoC analytics
- ✓ Better value pricing
MaestroQA Limitations
- ✗ Sample-based QA (2-5%)
- ✗ Batch processing delays
- ✗ Limited AI agent support
- ✗ No integrated VoC
- ✗ Higher costs
Migration Steps
Export MaestroQA Data
Export your historical QA evaluations, scorecards, agent performance data, and metrics from MaestroQA. Download reports and data exports to preserve your historical information.
Set Up Oversai Account
Create your Oversai account and complete initial setup. Our onboarding team will guide you through account configuration and platform access setup.
Integrate with Contact Center
Connect Oversai with your contact center platform (Zendesk, Salesforce, Intercom, etc.) using our Chrome extension or API integrations. This enables automatic interaction monitoring.
Configure Evaluation Criteria
Set up your QA evaluation criteria, scorecards, and rubrics in Oversai. You can replicate your MaestroQA scorecards or enhance them with AI-powered metrics.
Import Historical Data
Import your historical QA data from MaestroQA into Oversai. Our team will help you map and import evaluations, scores, and performance metrics.
Train Your Team
Train your QA team and managers on using Oversai. We provide comprehensive training sessions, documentation, and ongoing support to ensure smooth adoption.
Go Live
Launch Oversai and begin monitoring interactions. Start with parallel monitoring alongside MaestroQA, then fully transition once your team is comfortable.
Migration Timeline
Ready to Migrate?
Get expert migration support and onboarding assistance. Our team will guide you through every step of the migration process.