Migrate from Playvox to Oversai
Complete Migration Guide 2026
Switch from Playvox to Oversai with expert migration support. Get 100% interaction coverage, integrated VoC analytics, and AI agent monitoring—all with minimal disruption.
Why Migrate from Playvox to Oversai?
Get more value, better features, and comprehensive support
100% Coverage
Move from Playvox's 2-5% sampling to 100% interaction coverage. Analyze every conversation, not just samples.
Integrated VoC
Get voice of customer analytics built-in. Playvox doesn't offer VoC—Oversai includes it at no extra cost.
Real-time Insights
Move from Playvox's batch processing to real-time quality insights. Get instant feedback, not delayed reports.
AI Agent Support
Monitor both AI and human agents. Playvox only handles human agents—Oversai supports modern contact centers.
Better Value
Get more features for better pricing. Transparent costs, no hidden fees, and comprehensive capabilities included.
Easy Migration
Seamless data import from Playvox. Our team handles the migration so you don't have to.
Playvox Migration Process: Simple & Fast
Our expert migration team guides you through every step. Complete your Playvox to Oversai migration in 3-7 days with zero downtime.
Initial Consultation
We'll schedule a call to understand your current Playvox setup, data volume, integrations, and specific requirements. This helps us create a customized migration plan.
Data Export & Preparation
Our team helps you export your historical data from Playvox. We'll prepare it for import into Oversai, ensuring data integrity and continuity of your quality records.
Oversai Setup & Integration
We'll set up your Oversai account, configure integrations with your contact center platforms, and import your historical data. Both systems run in parallel during this phase.
Team Training & Onboarding
We provide comprehensive training for your QA team, managers, and stakeholders. Learn how to use Oversai's advanced features including 100% coverage, VoC analytics, and AI agent monitoring.
Go Live & Support
Once you're comfortable with Oversai, we'll help you transition fully from Playvox. Our team remains available for ongoing support, ensuring you get maximum value from Oversai's advanced features.
Expert Migration Support Included
Our team is with you every step of the way
Assigned migration expert to guide you through the entire process
Help exporting from Playvox and importing into Oversai
Configure all your contact center platform integrations
Comprehensive training for your entire QA team
Round-the-clock support during and after migration
Parallel running ensures continuous quality monitoring
TeamWhale Migrated from Playvox
A Belgrade-based multilingual customer service provider moved from Playvox to Oversai and saw immediate results.
Ready to Migrate from Playvox?
Get expert migration support and start benefiting from 100% coverage, integrated VoC, and AI agent monitoring today.
Ready to streamline your workflows?
Join hundreds of operations teams who have simplified their processes, reduced costs, and improved customer satisfaction.