Oversai Logo
#1 Auto QA Solution for Zendesk

Auto QA
for Zendesk

Oversai is the #1 automated QA solution for Zendesk. Automatically evaluate 100% of customer interactions, reduce QA workload by 80%, and get instant quality insights—all without manual effort. Trusted by leading Zendesk teams in the United States, United Kingdom, Canada, Australia, Europe, and worldwide.

100% Automated

Automatically evaluate every Zendesk interaction without manual review

⏱️

80% Time Saved

Reduce QA workload dramatically with automated evaluations

📊

Instant Insights

Get quality scores and insights in real-time as conversations happen

How Auto QA Works for Zendesk

Set it once, evaluate automatically. Oversai Auto QA continuously monitors and evaluates all Zendesk interactions without manual intervention.

1

Connect Your Zendesk Account

Integrate Oversai with Zendesk in minutes. Our native integration connects directly to your Zendesk workspace, automatically syncing all conversations and interactions.

2

Configure Auto QA Rules

Define your quality criteria once. Set evaluation standards, compliance requirements, and quality thresholds. Oversai learns your standards and applies them automatically.

3

Automatic Evaluation

Oversai automatically evaluates every Zendesk interaction as it happens. AI analyzes conversations, assigns quality scores, flags issues, and tracks sentiment—all without manual work.

4

Get Instant Insights

Access real-time quality dashboards, receive automated alerts for quality issues, and track performance trends. Your team focuses on improvement, not evaluation.

Why Choose Oversai Auto QA for Zendesk?

The #1 automated QA solution trusted by leading Zendesk customer service teams worldwide.

Scale Without Limits

Evaluate thousands of Zendesk interactions daily without adding QA staff. Auto QA scales automatically with your volume.

Consistent Quality Standards

Apply the same quality criteria to every interaction automatically. No human bias, no missed evaluations.

Real-Time Quality Monitoring

Get instant quality scores as conversations happen. Identify issues immediately, not days later.

Cost Efficiency

Reduce QA costs by up to 80% while improving coverage from 1-5% to 100% of interactions.

Focus on Improvement

Free your QA team from routine evaluations. They focus on coaching, training, and strategic improvements.

Comprehensive Coverage

Never miss an interaction. Auto QA evaluates every conversation, ticket, and customer touchpoint in Zendesk.

Start Automating QA for Zendesk Today

Join leading teams using Oversai Auto QA to automatically evaluate 100% of Zendesk interactions and reduce QA workload by 80%.