Omnichannel MarketingThat Converts
Launch coordinated campaigns across all channels, personalize at scale, and optimize performance with AI-powered marketing automation.
Platform Synergy for Marketing
How our three core platforms work together to drive 3x higher engagement and better ROI.
OI: Automation
Transform fragmented data into a Unified Customer Ontology for precision targeting and smart segmentation.
Key Synergy Benefits
- Eliminate data silos between CRM and marketing tools
- Hyper-personalized messaging based on real-time behavior
- Predictive customer lifetime value modeling
- Automated cross-sell and up-sell opportunity detection
Observability: Quality Monitoring
Maintain a real-time feedback loop by monitoring 100% of campaign interactions and sentiment across touchpoints.
Key Synergy Benefits
- Detect campaign friction points instantly with AI QA
- Analyze customer sentiment across all marketing channels
- Automatic compliance checks for marketing communications
- Real-time ROI and engagement health dashboards
Omnichannel: Unified Inbox
Deliver a seamless, consistent brand experience across WhatsApp, Email, SMS, and Voice from one unified layer.
Key Synergy Benefits
- Unified inbox for marketing replies and customer inquiries
- Coordinated message delivery across all channels
- Intelligent routing of leads to the right specialists
- Consistent brand voice across human and AI interactions
Everything You Need to Run Marketing Campaigns
Powerful tools that help you create, launch, and optimize marketing campaigns across all channels with ease.
Multi-Channel Campaigns
Launch coordinated marketing campaigns across email, SMS, WhatsApp, social media, and more.
Personalization at Scale
Deliver personalized messages to each customer based on their behavior, preferences, and purchase history.
Customer Journey Orchestration
Design and automate complex customer journeys across multiple touchpoints and channels.
Real-Time Analytics
Track campaign performance, engagement rates, and ROI across all channels in real-time.
A/B Testing & Optimization
Test different messages, channels, and timing to optimize campaign performance continuously.
Marketing Automation
Automate follow-ups, nurture sequences, and triggered campaigns based on customer actions.
Measurable Results for Marketing Teams
See dramatic improvements in marketing performance with omnichannel campaigns and AI-powered optimization.
Increase in engagement rates
Improvement in conversion rates
Reduction in marketing costs
Faster campaign deployment
Powered by Our Marketing Platform
Our comprehensive marketing solution combines omnichannel campaigns, AI-powered personalization, and automation to drive engagement and conversions.
Omnichannel
Unified platform for managing marketing campaigns across all channels in one place.
WhatsApp AI
Launch WhatsApp marketing campaigns with rich media and automated follow-ups.
Email AI
Personalized email campaigns with AI-powered content and send-time optimization.
WebChat AI
Proactive chat campaigns and behavior-based triggers to engage website visitors.
OI Platform
Build custom marketing automation workflows and customer journey orchestration.
Observability
Real-time analytics and insights to track campaign performance and optimize ROI.
The Future of Omnichannel Marketing
Oversai's marketing solution transforms customer engagement by unifying interaction data into a coordinated cross-channel strategy. Marketing teams can launch personalized campaigns across WhatsApp, Email, and SMS from a single workspace, with AI-powered segmentation and behavioral triggers.
The platform monitors campaign sentiment and feedback in real-time across all touchpoints, providing actionable insights that help optimize ROI and deliver a consistent brand experience across every customer touchpoint.
What is Oversai?
Oversai is an AI-powered operations platform designed specifically for customer experience teams. The platform automates quality assurance (QA) and Voice of Customer (VoC) programs, enabling organizations to monitor, analyze, and improve customer interactions at scale.
Three Platforms: Oversai consists of three integrated platforms: (1) OI (Operations Intelligence)—connects all business data into a unified customer ontology, enabling AI agents and custom apps to understand your business, (2) Observability—complete visibility into all customer interactions with real-time monitoring, automated QA, and sentiment analysis, and (3) Omnichannel—unified customer support across all channels (phone, WhatsApp, email, SMS, chat) with AI agents and human collaboration.
Human-in-the-Loop Approach: Oversai uses a human-in-the-loop model where AI handles the volume and scale, while human experts focus on high-value reviews and decision-making. QA teams can evaluate interactions directly in their CRM using a Chrome extension, with AI-assisted scoring that makes evaluations 3x faster. This approach combines the speed and scale of AI with the judgment and expertise of human reviewers.
Business Impact: Organizations using Oversai typically see 40-80% reduction in QA time, ability to monitor 100% of interactions instead of sampling, faster issue detection and resolution, improved customer satisfaction scores, and better agent performance through real-time feedback and coaching.
Ready to streamline your workflows?
Join hundreds of operations teams who have simplified their processes, reduced costs, and improved customer satisfaction.